Windows Mail App Search Online Not Working
What could be the possible reasons for the Windows Mail App not being able to search online
Windows Mail App Search Online Not Working
Have you ever encountered issues with the Windows Mail app where the search online feature simply doesn’t work? It can be incredibly frustrating when you’re trying to find more information about an email or a specific topic, but the app just doesn’t cooperate. This problem can lead to feelings of annoyance and confusion, as you’re unable to access the online resources you need. However, fear not! We are here to help you troubleshoot and fix this issue with the Windows Mail app.
The Windows Mail app is a program developed by Microsoft that allows you to manage your email accounts all in one place. It provides a convenient and user-friendly interface for sending, receiving, and organizing emails. The search online feature is particularly useful, as it enables you to quickly find additional information related to the emails you receive. Whether you need to look up a person, a company, or an event, the search online feature can provide you with the relevant search results right within the app.
Common use cases for the Windows Mail app include personal email management, work-related communication, and staying connected with friends and family. With its clean design and seamless integration with other Microsoft services, it has become a popular choice for many users. If you haven’t already installed the app, you can find it on the Microsoft Store for Windows users or on the App Store for Apple users.
Why is Windows Mail App Search Online Not Working?
The search online feature in the Windows Mail app may not work due to various reasons. One possible cause could be a temporary glitch or bug within the app itself. It could also be related to your internet connection or the settings on your device. In some cases, the issue might be caused by outdated app versions or conflicts with other software. Now, let’s dive into the ten common reasons why you might be experiencing this problem.
Fix 1: Check Your Internet Connection
- Ensure that you have a stable internet connection.
- Try opening a web page or using another app that requires internet access to confirm if your connection is working properly.
- If you’re using a Wi-Fi connection, try restarting your router or connecting to a different network.
Fix 2: Restart the Windows Mail App
- Close the Windows Mail app completely.
- Go to the taskbar and right-click on the Windows Mail icon.
- Select “Close window” or “Close all windows” to ensure all instances of the app are closed.
- Reopen the Windows Mail app and check if the search online feature is now working.
Fix 3: Update the Windows Mail App
- Open the Microsoft Store or App Store on your device.
- Search for the Windows Mail app.
- If an update is available, click on the “Update” or “Get” button to install the latest version.
- Once the update is finished, relaunch the app and test the search online feature.
Fix 4: Clear the App Cache
- Open the Windows Mail app.
- Click on the “Settings” (gear) icon located at the bottom left corner of the app window.
- Select “Options” from the dropdown menu.
- In the Options menu, click on “Privacy & Security”.
- Scroll down and click on “Clear data” under the Privacy section.
- Restart the app and try using the search online feature again.
Fix 5: Run the Windows Store Apps Troubleshooter
- Press the Windows key + I to open the Settings app.
- Click on “Update & Security” and then select “Troubleshoot” from the left panel.
- Scroll down and click on “Windows Store Apps” under the “Find and fix other problems” section.
- Click on “Run the troubleshooter” and follow the on-screen instructions.
- After the troubleshooter completes its scan, restart your device and check if the search online feature is working.
Fix 6: Disable Antivirus or Firewall Temporarily
- If you have an antivirus or firewall software installed, temporarily disable it.
- Some security software might interfere with the Windows Mail app’s functionality.
- After disabling the antivirus or firewall, restart the Windows Mail app and test the search online feature.
- If the search online feature works after disabling the security software, consider adding an exception for the Windows Mail app or configuring the software to allow its access.
Fix 7: Check App Permissions
- Open the Settings app on your device.
- Navigate to “Privacy” and select “App permissions”.
- Scroll through the list and make sure that the Windows Mail app has permission to access your internet connection and relevant data.
- If the app permissions are disabled, toggle them on and restart the Windows Mail app.
Fix 8: Reset the Windows Mail App
- Open the Settings app on your device.
- Go to “Apps” and locate the Windows Mail app in the list of installed apps.
- Click on the app and select “Advanced options”.
- Scroll down and click on “Reset” to reset the app to its default settings.
- Restart your device and open the Windows Mail app again to see if the search online feature is now functional.
Fix 9: Check for OS Updates
- Open the Settings app on your device.
- Navigate to “Update & Security” and click on “Check for updates”.
- If there are any available updates, install them and restart your device.
- After the update process is complete, launch the Windows Mail app and test the search online feature.
Fix 10: Contact App Support
If none of the above solutions work, it’s best to seek further assistance from the official support channels of the Windows Mail app. Visit the Microsoft support website or the app developer’s website for troubleshooting guides, forums, or contact options. The support team will be able to provide you with personalized assistance based on your specific situation.
FAQ about Windows Mail App Search Online Not Working
Why can’t I search online in the Windows Mail app?
There can be various reasons why the search online feature is not working in the Windows Mail app. It could be due to a temporary glitch, internet connection issues, outdated app version, or conflicts with other software on your device. Try the troubleshooting steps provided above to resolve the issue.
How can I update the Windows Mail app?
To update the Windows Mail app, open the Microsoft Store or App Store on your device. Search for the Windows Mail app, and if an update is available, click on the “Update” or “Get” button to install the latest version.
Is the Windows Mail app available for Android or iOS?
The Windows Mail app is available only for Windows devices. However, you can use other email client apps available on the Google Play Store or App Store to manage your emails on Android or iOS devices.
Helpful Links and Resources for Windows Mail App
- Windows Mail on Microsoft Store
- Windows Mail Support
- Windows 10 Apps Community
- Windows Central: How to use Windows 10 Mail
- Wikipedia: Microsoft Outlook
Conclusion
In conclusion, the Windows Mail app is a useful tool for managing your emails, but encountering issues with the search online feature can be frustrating. We have provided several possible solutions to address the problem. By checking your internet connection, restarting the app, updating the app version, and following other troubleshooting steps, you can resolve the issue and once again enjoy the convenience of searching online within the Windows Mail app. Remember, if none of the suggested solutions work, don’t hesitate to seek assistance from the official support channels for the Windows Mail app.
