Why Is My Audible App Not Working

Why Is My Audible App Not Working

Audible App

What are possible reasons for the Audible app malfunctioning and not working properly?

Why Is My Audible App Not Working


Are you experiencing frustrations and annoyances while trying to use the Audible app? Don’t worry, you’re not alone. Technology can sometimes be unpredictable, and apps can have their fair share of issues. It can be incredibly frustrating when you’re in the mood for some audiobook listening only to find that your Audible app is not working as it should. But fear not! In this article, we will explore some common reasons why the Audible app may not be working and provide you with helpful solutions to get it up and running again.

What is Audible?

Audible is a popular app that allows you to listen to audiobooks on your smartphone or tablet. It offers a vast library of audiobooks, including bestsellers, classics, and podcasts. You can download and listen to your favorite books anytime, anywhere. The app supports various platforms, including iOS and Android, providing a seamless listening experience.

Whether you want to enjoy a gripping novel during a long commute or explore a new podcast during your workout, Audible has you covered. It offers features like bookmarking, adjustable narration speed, and syncing across devices. With Audible, you can dive into the fascinating world of books even when you’re on the go.

If you haven’t already installed the Audible app, you can find it on the Google Play Store for Android devices and on the App Store for iOS devices.

Why is Audible not working?

There can be several reasons why your Audible app may not be working as expected. Let’s explore some of the common issues you might encounter:

1. Outdated App Version:

If you haven’t updated the Audible app in a while, it could be the cause of the problem. Outdated versions may have bugs or compatibility issues with your device’s operating system. It’s essential to keep your app up to date to ensure smooth performance.

2. Internet Connectivity:

A weak or unstable internet connection can prevent Audible from working correctly. Make sure you have a stable internet connection, either through Wi-Fi or cellular data, and try again.

3. Device Storage:

If your device’s storage is almost full, it might affect the Audible app’s performance. Insufficient storage can cause the app to crash or freeze. Clear up some space on your device by deleting unnecessary files or apps to resolve this issue.

4. Corrupted App Data:

Corrupted app data can cause various problems, including the Audible app not working. Clearing the app cache and data can help resolve such issues. However, keep in mind that clearing app data will remove your downloaded audiobooks, so make sure to back them up before proceeding.

5. Device Compatibility:

Ensure that your device meets the Audible app’s system requirements. Older devices or devices running outdated operating systems may not be compatible with the latest version of the app. Consider updating your device’s software if possible.

6. Background Apps and Processes:

Other apps running in the background or resource-intensive processes on your device can interfere with the Audible app’s performance. Close unnecessary apps and processes to free up system resources and enhance the app’s functionality.

7. Login and Account Issues:

Having trouble logging in to your Audible account or facing account-related issues can also prevent the app from working correctly. Verify your login credentials and ensure that your account is in good standing without any payment or subscription issues.

8. Audio Playback Settings:

If you’re experiencing problems with audio playback, check if your device’s volume is turned on and not muted. Additionally, ensure that you haven’t accidentally enabled any audio-specific settings, such as Bluetooth audio output or headphone mode.

9. App Permissions:

Make sure the Audible app has the necessary permissions to access your device’s storage, microphone, and other features required for proper functioning. You can manage app permissions in your device settings.

10. Server or Technical Issues:

Sometimes, the Audible app may face server or technical issues on the provider’s end. In such cases, the problem is not specific to your device, and it should resolve itself once the issue is fixed by Audible’s technical team.

Solutions/Fixes to Fix Audible

Fix 1: Update the Audible App

  • Launch the Google Play Store or App Store on your device.
  • Search for “Audible” in the search bar.
  • If an update is available, tap the “Update” button.
  • Wait for the update to complete, and then relaunch the app.

Fix 2: Check Internet Connection

  • Ensure you have a stable internet connection (Wi-Fi or cellular data).
  • If using Wi-Fi, move closer to the router or try resetting it.
  • For cellular data, check if you have sufficient data balance or try switching to a different network.

Fix 3: Clear App Cache and Data

  • Go to your device’s Settings.
  • Find and select “Apps” or “App Management.”
  • Locate the Audible app and tap on it.
  • Select “Storage” or “Storage & Cache.”
  • Tap on “Clear Cache” and confirm.
  • If necessary, tap on “Clear Data” (remember to backup your downloaded audiobooks beforehand).
  • Restart the Audible app.

Fix 4: Check Device Compatibility

  • Visit Audible’s official website or support page to verify the app’s system requirements.
  • If your device doesn’t meet the requirements, consider updating the software or using a compatible device.

Fix 5: Close Background Apps

  • Swipe up from the bottom of your screen (for iPhone X or later) or press the Home button (for older iPhone models) twice quickly.
  • On Android devices, tap the Recent Apps button or swipe up from the bottom and hold.
  • Close any unnecessary apps by swiping them off the screen or tapping the “X” icon.
  • Return to the Audible app and check if it’s working properly.

Fix 6: Verify Login and Account Details

  • Ensure you’re using the correct login credentials for your Audible account.
  • If you’re unsure, try resetting your password through the “Forgot Password” option.
  • Make sure your Audible account is active and in good standing.
  • Check your payment and subscription details to rule out any issues.

Fix 7: Check Audio Playback Settings

  • Ensure your device’s volume is turned on and set to an audible level.
  • Make sure your device’s sound is not muted or set to silent mode.
  • Check if any audio-related settings, such as Bluetooth audio output or headphone mode, are enabled or disabled as desired.

Fix 8: Manage App Permissions

  • Go to your device’s Settings.
  • Find and select “Apps” or “App Management.”
  • Locate the Audible app and tap on it.
  • Select “Permissions” or “App Permissions.”
  • Make sure all the necessary permissions are enabled for Audible (e.g., Storage, Microphone).

Fix 9: Wait for Server or Technical Issues to Resolve

If you’ve tried all the above fixes and the Audible app still isn’t working, it’s possible that the issue lies on the server or technical side. In such cases, the best course of action is to wait patiently for Audible’s technical team to resolve the problem. You can visit the Audible Contact Us page for updates or contact their customer support for further assistance.

FAQs about Audible

How do I download audiobooks on Audible?

To download audiobooks on Audible:

  • Open the Audible app on your device.
  • Search for the desired audiobook using the search bar or browse through the library.
  • Tap on the audiobook cover to view its details.
  • Tap the “Buy” or “Add to Library” button to purchase or add the audiobook to your library.
  • Once it’s in your library, you can download it by tapping the download icon next to the book.

How do I cancel my Audible subscription?

To cancel your Audible subscription:

  • Visit the Audible website and sign in to your account.
  • Click on your name or profile picture in the top-right corner.
  • Choose “Account Details” from the dropdown menu.
  • Under the “Account Settings” section, click on “Cancel membership.”
  • Follow the instructions to complete the cancellation process.

Can I listen to Audible audiobooks offline?

Yes, you can listen to Audible audiobooks offline by downloading them to your device. Once downloaded, you can access and play the audiobooks without an internet connection.

How many devices can I connect to my Audible account?

You can connect up to 10 devices to your Audible account. This allows you to sync your audiobooks across multiple devices and seamlessly switch between them.

How do I contact Audible customer support?

You can contact Audible customer support through their Contact Us page. They provide various options, including phone support, email support, and live chat, depending on your region.

Helpful Links and Resources of Audible


In conclusion, the Audible app not working can be frustrating, but with the right troubleshooting steps, you can resolve most of the common issues. Make sure to keep your app updated, check your internet connection, and clear app cache and data if necessary. Verify device compatibility, close unnecessary background apps, and ensure your login and account details are accurate.

Additionally, double-check your audio playback settings and app permissions. If none of these fixes work, remain patient and wait for server or technical issues to be resolved by Audible. Remember, you can always reach out to their customer support for further assistance. By following these steps, you’ll be back to enjoying your favorite audiobooks in no time!

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